Shipping policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Times We ship to customers worldwide. Estimated delivery times are:
- United States: 7–15 business days
- Canada & United Kingdom: 10–20 business days
- Australia & New Zealand: 10–20 business days
- Rest of World: 15–30 business days
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or high-demand periods.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 3–5 business days for tracking information to update.
Customs & Duties International orders may be subject to customs fees and import duties, which are the responsibility of the customer. We are not responsible for delays caused by customs.
Lost or Delayed Packages If your order has not arrived within the estimated timeframe, please contact us at hello@sablensage.com and we will investigate with the carrier on your behalf.